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Submit a warranty claim

Tell us about your product and the problem.

1

Product

From the label on your product.

Printed on the product label as S/N.
Required unless you bought this serial from us.
2

Your details

We email you at every step.

MY
3

Purchase verification

Bought from a distributor, Shopee or another seller? We check your invoice or receipt before registering the warranty.

Invoice or receipt *

Bought on the WISE online store? Choose it and skip the receipt; we already have your order. Your receipt is only seen by WISE staff.

4

Issue

What goes wrong, and when.

5

Photos

Optional. Clear photos of the product, label and problem help us move faster.

Check warranty by serial number