WISE Storage support
We're here to keep you moving
Help for your SSD, NVMe, RAM, memory card or USB drive, from our team in Malaysia.
Warranty check
See your product's cover by serial number.
Warranty claim
A product not working? Submit a claim with the serial number and what happens; we email you at every step.
Contact support
Product, compatibility or order questions.
WhatsApp+6012 517 6984
Phone012-641 6936
Emailalex@alex-os.com
Address19, Lorong Haji Abdul Manan 1A/KU8, Kawasan Perindustrian Meru Selatan, 42200 Klang, Selangor
ShopeeOur official shop
Before you write to us
Product
The product line and capacity, e.g. SYNAPSE P4 1TB.
Device
The laptop, desktop, camera or console it goes into.
Proof
Your order number, or where and when you bought it.
Order status
Track an order from your account or the link in your email.